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Telecom Field Technician

  • Posted by Virginie Daunois
  • On June 24, 2019
  • 0 Comments

Technical
Luxembourg
Posted 5 months ago

We look forward to reinforcing our Technical Department and we are currently looking for a Telecom Field technician.

Company description

LuxNetwork is a European telecom operator settled in Luxembourg. The company provides connectivity services, collocation and data protection. LuxNetwork is experiencing a rapid growth, both in terms of employees and business expansion. Respect of quality, safety, security and professionalism are the core values of our company. LuxNetwork is still a human-sized company. A special attention is given to each and every one of our customer.

Duties

  • Be the first contact with international customers through the ticketing system.
  • Identify intervention steps from available information sources (customer feedback, monitoring alerts) and take necessary action.
  • Configure customers’ premises network equipment.
  • Ensure equipment delivery and setup on the premises of customers.
  • Check and validate on-site delivery and setup conformity in relationship with engineering team.
  • Run day-to-day network infrastructure operations.
  • Identify and troubleshoot infrastructure issues for service recovery.
  • Fill intervention reports, write documentation and transmit relevant information needed by the concerned department.

Technical skills

  • Network Protocols: IPV4, IPV6, BGP, OSPF/IS-IS
  • Knowledge of Layer 2 and Layer 3 technologies

Requirements

  • Attention to details
  • Ability to communicate efficiently, both verbally and in writing
  • Fluent communication in English

Qualifications

  • BTS in networking or computer science

Salary & benefits

  • The job opportunity is an open-ended work contract
  • Wage to be defined according to profile
  • Benefits: company car + fuel card + GSM + lunch vouchers
  • Working hours: 40 hours per week

Job Features

Job CategoryTechnical
Starting dateASAP

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